The IT services of an organisation that are outsourced/offloaded to an external Managed IT Services Provider are called managed IT services. The managed service provider takes on the 360-degree responsibility of the entire IT operations of the organisation, including 24X7 monitoring, IT support on demand as well as problem resolution.
We define IT issues you are concerned about and the business objectives you want to achieve. We analyze the current state of your IT infrastructure, i.e., its applications, enterprise systems, cloud solutions, servers, etc. We determine the relevant technologies you may need to adopt to achieve the set business goals. Applying our ITSM experience, we help you achieve competitive advantage and viability with a full cycle of IT support services we offer – from designing your IT infrastructure to building, migrating and optimizing your workloads.
We manage and maintain the operability of your data systems, network components, and applications. ScienceSoft’s IT infrastructure administrators ensure:
We address the issues related to the operability of your servers and end-user devices following the next steps.
1. Designing a contingency plan to address major incidents, analyzing business impact and defining preventive measures.
2. Ensuring plan execution to avoid recurring critical incidents.
3. Resolving incidents resulting from server misconfigurations, the insufficient protection of endpoint devices, etc.
4. Finding and resolving the root causes of the incidents with a thorough log investigation.
To predict and promptly detect issues related to the performance of your IT environment and its components, we configure and use appropriate monitoring tools (e.g., Zabbix, Nagios). Our IT administrators can constantly monitor all components of your on-premises or cloud-based environments, including servers, applications, data storage, virtual machines, and provide you with regular reporting on your IT infrastructure performance and resource utilization.
Some companies that we work with are not listed here due to contractual obligations
60% of our client base has been working with us exclusively for over 3 years. This kind of relationship is built with the expertise, integrity and value that we generate. We measure our success on the ROI we generate for our clients.
Founder, Elate Wellbeing
“I have very good working experience with Innostax for developing and maintaining mobile app for my business. Their team is very qualified and professional. Prashant is a highly capable leader who always delivers beyond expectations.”
Operations Director, Pearl Lemon, UK
We decided to go to Innostax for our web development project. It was a requirement for us to find a web developer that was transparent and worked seamlessly with our team. Innostax helped us keep within our budget while working ahead of our initial deadline. Their team is highly skilled and professional, I would definitely recommend the Innostax team”
Managing Partner, Intrellis, Toronto, Canada
Innostax team went above and beyond to assist with us in delivering our project on time, within budget and no compromise on quality. One of the very firms we trust to deliver our projects.”
We are a result driven Software development company meticulously comprehends details of the project and offers the best-fit technology.
We endeavor in project risk minimization and take full responsibility for Scope, Schedule, budget and timeliness regards to your web development.
With A unique amalgamation of skilled project managers and cutting edge technologies. we enable transparency.
We use a plethora of software development techniques such as scrum ban and scaled agile framework, depending on the requirement.
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